Compliance Assessment Summary Report: Fresh Market Foods

For Funding Agreement no. 1920-HQ-000039 and funding agreement no. 2122-HQ-000044 between Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) and Fresh Market Foods.

Name: Fresh Market Foods
Location: desk audit
Time period covered by audit: April 1, 2019, until March 31, 2022
Total amount of CIRNAC funding received from 2019 to 2022: $1,419,045

Context

At the request of the Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC), Samson & Associés CPA / Consultation Inc. performed a desk compliance assessment of the Funding Agreement between Nutrition North Canada (NNC or the 'Program’) and Fresh Market Foods (Recipient). Nutrition North Canada is a Government of Canada Program that helps make nutritious food and some essential items more affordable and more accessible to northern communities. The purpose of the assessment, in accordance with our engagement with NNC, was to provide information on:

The period covered by the compliance assessment is from April 1, 2019, until March 31, 2022. We determined our sample size by applying professional judgement based on the frequency of claims and the number of items in each claim.

The compliance assessment was performed as a desk audit. As a result, our interviews were performed based on electronic communication with the Recipient to identify and document their key control activities, their procedures and processes related to the claim of funds to NNC, program delivery and reporting. In addition, due to the travel restriction we were unable to verify the accuracy of the weighting system used by the Recipient.

We subsequently performed detailed audit procedures on the accuracy and validity of the Recipient’s claims and on the margin earned by the Recipient on the subsidized products.

Based on the procedures performed and as more fully described in the report, we did not find any significant deviations in the samples we selected; however, we identified improvements in the form of recommendations to improve the Recipient’s control environment in relation to the Program.

Conclusions

Overall, we are of the opinion that the funding provided to the Recipient was spent for the intended purposes and in compliance with the terms and conditions for the 2019-20 to 2021-22 Funding Agreements signed with the Department. However, findings and recommendations under section 1.2 were identified and should be read in conjunction with these conclusions.

The table below summarizes the recommendations identified by the auditor, the actioned measures required to be undertaken by the retailer/supplier, and their status.

Auditors Recommendation for Fresh Market Foods Action Plan for Fresh Market Foods Statue
the Recipient should assess the existing claims preparation process to improve the accuracy (with consideration for a 5% margin of error - as outlined in the NNC Recipient’s Program Manual) regarding the weight claimed of eligible items in the claims submitted. After the review of the management letter, the Recipient took the proactive approach of working with our POS Provider to create are port that was automatically produced out of the same system in which the invoicing is sent. This creates continuity on both the customer portion and the submission portion. Complete
The Recipient should review their NNC product code database to ensure that the correct subsidy rate on eligible products is passed on. After the review of the management letter, the Recipient took the proactive approach of working with our POS Provider to create are port that was automatically produced out of the same system in which the invoicing is sent. This creates continuity on both the customer portion and the submission portion. Complete
The Recipient should ensure that third-party retailers are adhering to/or in compliance with the visibility requirements detailed in the Recipient Program Manual, and to ensure that the subsidy is transparent to consumers. After the review of the management letter, the Recipient will engage with the third-party retailers and create support systems that help with them adhering to program standards. Complete
The Recipient should ensure that all the third-party retailers contracted develop a profit margin policy that details their business model, the food industry and how profit margins are implemented in their daily operations which do not erode the subsidy amounts. After the review of the management, the Recipient will provide all third-party retailers with contracts and program manuals. They will work to pass on best practices available from their operation to help Create processes that are transparent and provide the best value of the program. Complete
The Recipient should ensure that all the third-party retailers demonstrate that the subsidy has been fully transferred to the end consumer as required by the program. After the review of the management, the Recipient will build relationships that are transparent and will require third party retailers to create feedback systems that allow Fresh Market Foods visibility of the subsidy amounts being passed onto customers. This may include monthly reports, customer follow-ups or pricing inquiries as needed to ensure the integrity of the system. Complete
The Recipient should ensure to adopt documentation retention policies that align with the terms and conditions of the funding agreement. After the review of the management, the Recipient will work on best practices available From their operation to help create processes that are transparent. Complete

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