Compliance Assessment Summary Report: Fresh Market Foods
For Funding Agreement no. 1920-HQ-000039 and funding agreement no. 2122-HQ-000044 between Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) and Fresh Market Foods.
Name: Fresh Market Foods
Location: desk audit
Time period covered by audit: April 1, 2019, until March 31, 2022
Total amount of CIRNAC funding received from 2019 to 2022: $1,419,045
Context
At the request of the Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC), Samson & Associés CPA / Consultation Inc. performed a desk compliance assessment of the Funding Agreement between Nutrition North Canada (NNC or the 'Program’) and Fresh Market Foods (Recipient). Nutrition North Canada is a Government of Canada Program that helps make nutritious food and some essential items more affordable and more accessible to northern communities. The purpose of the assessment, in accordance with our engagement with NNC, was to provide information on:
- Whether the Recipient is passing on the full value of the subsidy to consumers;
- Whether the amounts disbursed to the Recipient through the fiscal years 2019/2020 through 2021/2022 were appropriately claimed in compliance with the Terms and Conditions of the Recipient’s Funding Agreement;
- Whether program visibility requirements are met and that the subsidy is transparent to consumers;
- The Recipient’s reporting and claiming systems and procedures with regard to gaps and controls issues; and
- Whether the Recipient respected program rules in regard to sales to ineligible clients.
The period covered by the compliance assessment is from April 1, 2019, until March 31, 2022. We determined our sample size by applying professional judgement based on the frequency of claims and the number of items in each claim.
The compliance assessment was performed as a desk audit. As a result, our interviews were performed based on electronic communication with the Recipient to identify and document their key control activities, their procedures and processes related to the claim of funds to NNC, program delivery and reporting. In addition, due to the travel restriction we were unable to verify the accuracy of the weighting system used by the Recipient.
We subsequently performed detailed audit procedures on the accuracy and validity of the Recipient’s claims and on the margin earned by the Recipient on the subsidized products.
Based on the procedures performed and as more fully described in the report, we did not find any significant deviations in the samples we selected; however, we identified improvements in the form of recommendations to improve the Recipient’s control environment in relation to the Program.
Conclusions
Overall, we are of the opinion that the funding provided to the Recipient was spent for the intended purposes and in compliance with the terms and conditions for the 2019-20 to 2021-22 Funding Agreements signed with the Department. However, findings and recommendations under section 1.2 were identified and should be read in conjunction with these conclusions.
- Except for the errors noted in the report, we can confirm that the amounts disbursed to the Recipient over three fiscal years (2019/20 – 2021/22) were appropriately claimed in compliance with the terms and conditions of the Recipient’s Funding Agreement.
- The Recipient is adhering to and is in compliance with the visibility requirements detailed in the Recipient Program Manual, and the subsidy is presented on invoices. However the Recipient must ensure that Third Party Retailers adhere to the visibility requirements.
- Based on discussions with the Recipient, they are aware of the requirements preventing the sale of subsidized product to ineligible businesses and establishments and the review did not find any sales to ineligible businesses;
- The Recipient is using the most effective and cost-effective supply chain arrangements and routes;
- We can confirm that the Recipient’s database is appropriately coded.
- Recipient: The product markup was calculated but full transfer of the subsidy could not be verified as the recipients do not have Point-of-Sale system to validate the sales price or profit margin policies in scope.
Third Party Retailers: the Recipient must ensure that all the third-party retailers demonstrate that the subsidy has been fully transferred to the end consumer as required by the program. - The Recipient did not retain copies of their agreements with third-party retailers for the in-scope period.
- The Recipient’s Itemized Shipment Report does not align with the Itemized Shipment Report communicated by NNC through the Recipient Program Manual.
- Six recommendations were identified to improve the Recipient’s management systems, processes and practices that would address the deficiencies noted.
The table below summarizes the recommendations identified by the auditor, the actioned measures required to be undertaken by the retailer/supplier, and their status.
Auditors Recommendation for Fresh Market Foods | Action Plan for Fresh Market Foods | Statue |
---|---|---|
the Recipient should assess the existing claims preparation process to improve the accuracy (with consideration for a 5% margin of error - as outlined in the NNC Recipient’s Program Manual) regarding the weight claimed of eligible items in the claims submitted. | After the review of the management letter, the Recipient took the proactive approach of working with our POS Provider to create are port that was automatically produced out of the same system in which the invoicing is sent. This creates continuity on both the customer portion and the submission portion. | Complete |
The Recipient should review their NNC product code database to ensure that the correct subsidy rate on eligible products is passed on. | After the review of the management letter, the Recipient took the proactive approach of working with our POS Provider to create are port that was automatically produced out of the same system in which the invoicing is sent. This creates continuity on both the customer portion and the submission portion. | Complete |
The Recipient should ensure that third-party retailers are adhering to/or in compliance with the visibility requirements detailed in the Recipient Program Manual, and to ensure that the subsidy is transparent to consumers. | After the review of the management letter, the Recipient will engage with the third-party retailers and create support systems that help with them adhering to program standards. | Complete |
The Recipient should ensure that all the third-party retailers contracted develop a profit margin policy that details their business model, the food industry and how profit margins are implemented in their daily operations which do not erode the subsidy amounts. | After the review of the management, the Recipient will provide all third-party retailers with contracts and program manuals. They will work to pass on best practices available from their operation to help Create processes that are transparent and provide the best value of the program. | Complete |
The Recipient should ensure that all the third-party retailers demonstrate that the subsidy has been fully transferred to the end consumer as required by the program. | After the review of the management, the Recipient will build relationships that are transparent and will require third party retailers to create feedback systems that allow Fresh Market Foods visibility of the subsidy amounts being passed onto customers. This may include monthly reports, customer follow-ups or pricing inquiries as needed to ensure the integrity of the system. | Complete |
The Recipient should ensure to adopt documentation retention policies that align with the terms and conditions of the funding agreement. | After the review of the management, the Recipient will work on best practices available From their operation to help create processes that are transparent. | Complete |